At flosspure, our mission is to provide our customers with the highest quality clear retainers and clear aligners. We are confident in the fit and quality of our products, which is why we offer a comprehensive 30-Day Fit Guarantee.

Returns: If you are dissatisfied with the fit of your clear retainers or clear aligners, or if your needs have changed and you no longer require them, you may return them for a full refund within 30 days of receipt.

To begin a return, email us at at support@flosspure.site within the 30-day period post-receipt, providing your order number and the reason for the return, then we will reply with further instructions.

Upon receiving the returned items, we will process your refund to the original payment method.

Exchanges: In addition to returns, we offer exchanges. Should you need a new retainer or new aligners due to an improper fit, we will provide a new impression kit at no cost to you and create a new retainer or new aligners based on your updated dental impressions.

To request an exchange, please follow these instructions:

1. Contact us at

   At SmileSet, our mission is to provide our customers with the highest quality clear retainers and clear aligners. We are confident in the fit and quality of our products, which is why we offer a comprehensive 30-Day Fit Guarantee.

   Returns: If you are dissatisfied with the fit of your clear retainers or clear aligners, or if your needs have changed and you no longer require them, you may return them for a full refund within 30 days of receipt.

   To begin a return, email us at at support@flosspure.site within the 30-day period post-receipt, providing your order number and the reason for the return, then we will reply with further instructions.

   Upon receiving the returned items, we will process your refund to the original payment method.

   Exchanges: In addition to returns, we offer exchanges. Should you need a new retainer or new aligners due to an improper fit, we will provide a new impression kit at no cost to you and create a new retainer or new aligners based on your updated dental impressions.

   To request an exchange, please follow these instructions:

   1. Contact us at support@flosspure.site within 30 days of receiving your original order. Please specify that you would like an exchange and include the order number for reference.
   2. We will send you a complimentary impression kit with instructions to take your new dental impressions.
   3. Once we receive your new impressions, we will create and send you a new retainer or new aligners tailored to the updated specifications.

   Please ensure that the returned items are in the condition you received them in. Our 30-Day Fit Guarantee is valid only if the items are returned within this specified timeframe.

   Returns and Exchanges of oral care products: You can return or exchange any oral care product up to 30 days after delivery, as long as the product is unopened support@flosspure.site.

   Your satisfaction is our top priority. Our team is committed to ensuring that you are pleased with every aspect of yourSmileSet experience. If you have any questions or need assistance with a return or exchange, do not hesitate to reach out to our customer support.

   Thank you for trusting us with your dental needs.

   .com within 30 days of receiving your original order. Please specify that you would like an exchange and include the order number for reference.

2. We will send you a complimentary impression kit with instructions to take your new dental impressions.
3. Once we receive your new impressions, we will create and send you a new retainer or new aligners tailored to the updated specifications.

Please ensure that the returned items are in the condition you received them in. Our 30-Day Fit Guarantee is valid only if the items are returned within this specified timeframe.

Returns and Exchanges of oral care products: You can return or exchange any oral care product up to 30 days after delivery, as long as the product is unopened support@flosspure.site.

Your satisfaction is our top priority. Our team is committed to ensuring that you are pleased with every aspect of yourSmileSet experience. If you have any questions or need assistance with a return or exchange, do not hesitate to reach out to our customer support.

Thank you for trusting us with your dental needs.

Disclaimer

1. Product Use Disclaimer

FlossPure products are designed to improve dental hygiene and appearance. However, individual results may vary, and the use of our products is at your own risk. FlossPure is not responsible for any damage to your teeth, gums, or overall oral health resulting from the use or misuse of our products. Users are advised to follow the instructions provided with each product carefully and to consult with a dentist before starting any new dental care regimen.

2. Medical Advice Disclaimer

The content on this website is not intended to be a substitute for professional dental advice, diagnosis, or treatment. Always seek the advice of your dentist or other qualified healthcare provider with any questions you may have regarding a dental condition. Never disregard professional dental advice or delay in seeking it because of something you have read on this website.

3. Limitation of Liability

To the fullest extent permitted by law, FlossPure, its affiliates, and their respective directors, officers, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the website or products; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; and/or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.

4. Indemnification

You agree to defend, indemnify, and hold harmless FlossPure, its affiliates, and their respective directors, officers, employees, agents, suppliers, or licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these terms or your use of the website, including, but not limited to, any use of the website’s content, services, and products other than as expressly authorized in these terms or your use of any information obtained from the website.

5. Changes to This Disclaimer

FlossPure reserves the right to update or change this disclaimer at any time. Any changes will be posted on this page with an updated revision date.

6. Contact Information

If you have any questions about our return policy, please contact us at suppot@flosspure.site.